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Processing :
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Merchandise must be refunded within ten (10) days of the date of purchase*.
- Merchandise must be returned by mail to Brador Hiver : shipping costs incurred for refund are the responsibility of the customer.
*We will take delivery times into account when we are notified by Canada Post.
Return Time Frame :
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The Brador Hiver team works very diligently to get orders processed as quickly as possible.
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Typically, when we receive the merchandise, we first verify the presence of labels, and then we proceed with your refund within 2 - 3 days.
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In the case of a refund, expect a delay of 7 to 10 days depending on your banking institution.