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Privacy Policy

At Brador Hiver, we are very serious about protecting your identity and personal information. 

Collection and Use of Personnal Information : 

​We may collect personal information when you:

  • Register, purchase, order, return or exchange merchandise online.
  • First-Last name and email address for our newsletter sign-up : You are free to choose at any time not to receive our newsletter by clicking the "Unsubscribe" button.
  • Submit a comment or question to customer service via phone, email or our live chat.

Shopping at Brador Hiver : 

In store: Credit card-related information and signature is collected for the purposes of processing your payment.

Online: We collect your billing and shipping address, telephone, email address in order to deliver the products.

Website Features : 

The 'Share' or "Send to a Friend" and other similar features on our website permit you to share emails. They require you to submit your name and email address, as well as the name and email address of the recipient. We do not use the information submitted under these circumstances for any other purpose without your consent.  

Service Providers : 

We may transfer your personal information to third parties who provide services on our behalf, such as processing payments, hosting our website, send emails or other communications on our behalf, run our contests and promotions, or analyze our advertising effectiveness.

These service providers are subject to a nondisclosure agreement and to other legal restrictions that govern their use of information we provide them and they are not authorized to use or disclose personal information for any purpose other than to provide services on our behalf or as otherwise required by applicable law.

Website information :

When you visit our website, we collect the Internet Protocol address of all visitors to our Website and related information such as the Internet browser you are using, the computer operating system you are using, time spent visiting the website, usage patterns within the website, and the domain name of the web site from which you linked to our site.

We collect this information to help us understand and improve your experience on the website.

Cookies and web beacons : 

Our Website uses a technology called "cookies". A cookie is a tiny element of data that our Website can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. These cookies help us identify you and help to provide you with your preferred products or services. You may set your Web browser to notify you when you receive a cookie.  

Our Website may also use a technology called "tracer tags" or "Web Beacons". This technology allows us to understand which pages you visit on our Website. These tracer tags are used to help us optimize and tailor our Website for you and other future visitors to our Website.

Security of Personnal Information : 

We realize that our customers trust us to protect their personal information. We take this task seriously. We have implemented measures in an effort to safeguard the personal information in our custody and control, including only providing access to personal information to employees and authorized service providers who require such information.  We maintain strong administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control.

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